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	Name
	Order number*
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	Testimonial Message
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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
	Customer Care Efficiency	5  4  3  2  1  No comment
	Website Design	5  4  3  2  1  No comment
	Website Functions	5  4  3  2  1  No comment
	Website User Friendliness	5  4  3  2  1  No comment
	Product Quality	5  4  3  2  1  No comment
	Shopping Experience	5  4  3  2  1  No comment
	Your Overall Experience	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Allan B -- Feedback: Thank you for making it happen as always. 🙂 Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Nolan Barco -- Feedback: I placed an order for Valentines and it was not delivered until the next evening at 9pm. I never received any communication that updated me on the status. Multiple emails went unanswered and the phone number provided does not work. When they made re contact the next day, they stated the delivery was held because it was too late to deliver as promised. I sent them an email expressing my dissatisfaction and again it was unanswered. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Christopher Neal -- Feedback: Even with procrastination on my part they were able to get flowers delivered on time! Thanks guys! I’ll be coming back in the future! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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